[TMP-030] Conversational AI for patient reported outcomes

Contact person: Aart van Halteren (a.t.van.halteren@vu.nl) 

Internal Partners:

1. Stichting VU, Koen Hindriks
2. Philips Electronics Nederland B.V., Aart van Halteren  

The communication between patients and healthcare institutions is increasingly moving to digital applications. Whereas information about the patient’s wellbeing is typically collected by means of a questionnaire, this is a tedious task for many patients, especially when it has to be done periodically, and may result in incomplete or imprecise input. Much can be gained by making the process of filling in such questionnaires more interactive by deploying a conversational agent that can not only ask the questions, but also ask follow-up questions and respond to clarification questions by the user. We propose to deploy and test such a system. The work benefits from existing experience with patient-provider communication within Philips and builds on the SUPPLE framework for dialog management and sequence expansion.